c777 Privacy Policy — How We Handle Your Personal Data

c777 is an online gaming platform operating at c777.live, serving players primarily in Bangladesh. c777 is the data controller responsible for the personal data collected through the c777 platform. This means c777 determines the purposes and means by which your personal data is processed.

If you have any questions about how c777 handles your personal data, or if you wish to exercise any of your data rights, you can contact the c777 privacy team at any time using the contact details provided at the end of this policy.

c777 collects personal data in several ways — directly from you when you register or use the platform, automatically when you interact with the c777 website or app, and from third parties such as payment providers when you make a deposit or withdrawal.

c777 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required for responsible gaming purposes (for example, if you voluntarily disclose a gambling-related health concern when requesting self-exclusion).

c777 uses your personal data for the following purposes:

• Account Management: To create and manage your c777 account, verify your identity, and maintain accurate account records.
• Payment Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods in BDT.
• Platform Security: To detect and prevent fraud, money laundering, account takeover, and other security threats to the c777 platform.
• Customer Support: To respond to your enquiries, resolve complaints, and provide assistance when you contact the c777 support team.
• Legal Compliance: To comply with applicable laws and regulations, including anti-money laundering requirements and age verification obligations.
• Responsible Gaming: To monitor gaming activity and identify players who may be at risk, and to enforce self-exclusion requests made through the c777 platform.
• Platform Improvement: To analyse usage patterns and improve the c777 platform, games, and user experience over time.
• Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional messages about c777 offers and games.

c777 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or having a valid legal basis to do so.

c777 processes your personal data on the following legal bases:

• Contract Performance: Processing that is necessary to provide you with the c777 platform services you have signed up for, including account management and payment processing.
• Legal Obligation: Processing that is required to comply with applicable laws, such as identity verification and anti-money laundering checks.
• Legitimate Interests: Processing that is necessary for c777's legitimate business interests, such as fraud prevention, platform security, and improving the c777 user experience, provided those interests are not overridden by your rights.
• Consent: Processing based on your explicit consent, such as sending you promotional communications about c777 bonuses and new games. You may withdraw your consent at any time by updating your communication preferences in your c777 account settings.

c777 does not sell your personal data to any third party. c777 may share your personal data with the following categories of recipients only where necessary and with appropriate safeguards in place:

• Payment Providers: bKash, Nagad, Rocket, and other payment processors require certain financial and identity data to process your deposits and withdrawals securely.
• Identity Verification Services: Third-party KYC providers may receive your identity documents and personal details to verify your age and identity as required by c777's compliance obligations.
• Technology Partners: Hosting providers, cloud infrastructure services, and platform technology partners who process data on c777's behalf under strict data processing agreements.
• Regulatory and Legal Authorities: c777 may disclose your personal data to law enforcement agencies, regulatory bodies, or courts where required by applicable law or a valid legal order.
• Fraud Prevention Services: Third-party fraud detection and prevention services that help c777 identify and block suspicious activity on the platform.

All third parties who receive your personal data from c777 are required to handle it in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the specific purpose for which it was shared.

c777 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. Cookies are small text files stored on your device when you visit the c777 website.

c777 uses the following types of cookies:

• Essential Cookies: Required for the c777 platform to function correctly. These include session cookies that keep you logged in and security cookies that protect your account. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings and display options to improve your c777 experience.
• Analytics Cookies: Help c777 understand how players use the platform so we can improve performance and user experience. Data collected is aggregated and anonymised.
• Security Cookies: Used to detect and prevent fraudulent activity, bot access, and other security threats to the c777 platform.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the c777 platform. For more information about managing cookies, refer to your browser's help documentation.

c777 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. These measures include:

• TLS encryption for all data transmitted between your device and the c777 platform.
• Encryption of sensitive data stored in c777's databases, including financial information and identity documents.
• Access controls that restrict access to personal data to authorised c777 staff only, on a need-to-know basis.
• Regular security audits and vulnerability assessments of the c777 platform and infrastructure.
• Two-factor authentication options available to all c777 account holders.
• Monitoring systems that detect and alert on suspicious access patterns or potential data breaches.

While c777 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You also play an important role in keeping your data safe — please use a strong, unique password for your c777 account and never share your login credentials with anyone.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, c777 will notify affected players and relevant authorities in accordance with applicable law.

c777 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law or legitimate business need. The following general retention periods apply:

• Account Data: Retained for the duration of your c777 account and for up to 5 years after account closure, as required for legal and compliance purposes.
• Financial Transaction Records: Retained for a minimum of 5 years from the date of the transaction, in accordance with anti-money laundering regulations.
• Identity Verification Documents: Retained for the duration of your account and for up to 5 years after account closure.
• Support Communications: Retained for up to 3 years from the date of the last communication.
• Technical and Usage Data: Retained for up to 2 years from collection, after which it is anonymised or deleted.

When personal data is no longer required, c777 will securely delete or anonymise it so that it can no longer be associated with you. If you request account closure, c777 will begin the data deletion process in accordance with the retention periods above.

As a c777 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact c777 support at [email protected]. c777 will respond to all valid requests within 30 days.

The c777 platform is strictly for adults aged 18 and over. c777 does not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the c777 platform in any way.

If c777 becomes aware that personal data has been collected from a person under the age of 18, that account will be closed immediately and all associated personal data will be deleted as soon as reasonably practicable. If you believe that a minor has registered an account at c777, please contact c777 support at [email protected] immediately.

c777 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When significant changes are made, c777 will notify registered players via email or an in-platform notification before the changes take effect.

The updated Privacy Policy will always be available on this page with a revised "Last Updated" date at the top. We encourage you to review this page periodically to stay informed about how c777 protects your personal data. Your continued use of the c777 platform after any changes are published constitutes your acceptance of the updated Privacy Policy.

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or wish to raise a privacy-related concern, please contact the c777 privacy team. We aim to respond to all privacy enquiries within 5 business days.

Email: [email protected]

The c777 support team is available 24 hours a day, 7 days a week. For general account support, you can also reach us through the live chat feature available when you are logged in to your c777 account.